Privacy Policy | VIETMANI

At VIETMANI, we highly value the trust of our customers, partners, and visitors when providing personal information through our website and services. This Privacy Policy demonstrates our commitment to responsibly managing, protecting, and processing personal data in compliance with applicable laws and regulations.

Purpose and Scope

This Privacy Policy governs how VIETMANI collects, uses, stores, and protects personal data of customers, partners, and individuals who access our website or use products and services provided by VIETMANI.

"Personal Data" refers to any information relating to an identified or identifiable individual, including but not limited to full name, phone number, email address, contact address, and other related information.

By accessing our website, registering an account, or using our services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

When We Collect Personal Data

VIETMANI may collect personal data in the following circumstances:

When you submit contact forms, request a consultation, place orders, or use our services
When business transactions, contracts, or service agreements are established
When you communicate with VIETMANI via phone, email, social media, or in person
When you access and interact with our website and digital platforms
When you participate in surveys, events, or customer engagement programs
When you voluntarily provide personal data for other lawful purposes

Types of Personal Data Collected

Depending on the services used, VIETMANI may collect the following categories of data:

Identification information: full name, phone number, email address, contact or delivery address
Transaction information: order details, purchase history, service feedback, support requests
Technical information: IP address, browser type, device information, access time and frequency
Behavioural information: pages viewed, links clicked, interactions on the website

You are responsible for ensuring that the personal data you provide is accurate, complete, and in accordance with applicable laws.

Cookies and Tracking Technologies

The VIETMANI website may use cookies and similar technologies to:

Enhance user experience and website performance
Analyse website usage to improve content and services
Personalise displayed information based on user preferences

You may manage or disable cookies through your browser settings at any time.

Purposes of Data Processing

VIETMANI processes personal data for the following legitimate purposes:

Processing and managing orders, transactions, and deliveries
Providing customer support, technical assistance, and complaint resolution
Sending information related to products, services, and promotional programs (you may opt out at any time)
Conducting research, analysis, and service improvement activities
Complying with legal obligations or requests from competent authorities

Data Protection and Retention

VIETMANI implements appropriate administrative and technical measures to safeguard personal data, including:

Multi-layer security systems and strict access controls
Limiting data access to authorised personnel only
Retaining personal data only for as long as necessary for legitimate business or legal purposes

When personal data is no longer required, it will be securely deleted or anonymised in accordance with applicable laws.

Disclosure of Personal Data to Third Parties

VIETMANI does not sell, trade, or disclose personal data to third parties, except in the following cases:

With your explicit consent
For operational purposes (e.g., logistics partners, technical service providers, data analytics services)
When required by law or competent governmental authorities

All third parties involved are required to comply with equivalent data protection and confidentiality obligations.

Data Collected by Third-Party Services

The VIETMANI website may integrate third-party analytics and tracking tools such as Google Analytics, Facebook Pixel, and TikTok Pixel. These tools collect data in accordance with their respective privacy policies and are not intended to identify individual users personally.

Your Rights

You have full rights regarding your personal data, including the right to:

Request access to, correction, or deletion of your personal data
Withdraw consent or unsubscribe from marketing communications
File complaints if you believe your personal data is being processed improperly

If you have any questions, concerns, or requests regarding this Privacy Policy or the protection of your personal data, please contact VIETMANI through our official communication channels for timely assistance.

Last updated: December 22, 2025.